Many of our franchisees have a background in sales and marketing and through merchant cost consulting they thrive on winning new business or developing existing client relationships. Others have built successful businesses leveraging their deep understanding of a particular industry segment and an ability to create excellent working relationships by delivering on projects initiated by other franchisees.
The distributor had been using the same third-party logistics (3PL) provider for nine years. The working relationship was integral to the business and critical to its continued success. To foster this connection, the 3PL had a full-time manager and shipping clerk working on-site at the company’s production facility.
The client did not know if its fees were competitive with current industry pricing.
Weight management leader wanted to tighten its belt on purchases made with credit cards.
When NutriSystem, a leading provider of weight management products and services, wanted to tighten its belt on merchant card fees, it turned to Expense Reduction Analysts (ERA).
NutriSystem was spending $370,000 a year to process credit card orders placed online, over the telephone, and through a number of other sales channels, including television shopping network QVC, to purchase its prepared meals
Some mailings were centralized, while others were handled locally around the country. All the projects involved press runs that varied greatly in quantity, production, and handling, requiring high levels of service, quality, flexibility, and responsiveness.
Consultants lowered costs, streamlined processes, and improved service levels.
The law firm used several different records management providers, incurring approximately $454,000 yearly for services. ERA’s team of experienced consultants in this supplier market analyzed Baker Donelson’s records management guidelines and expenses. Next, ERA developed and issued an RFP to prospective suppliers. Based on their responses, ERA recommended a single supplier as the vendor of choice to handle Baker Donelson’s records management needs.
ERA’s process and use of their best-practice database resulted in substantial 6 figure savings options for Alliance, available from both current suppliers and well-proven supplier alternatives. Supported by ERA’s detailed monthly savings audits, Alliance will make sure the savings “sticks” on their P&L.